Frequently Asked Questions

Return & Exchange Policy

We guarantee the quality of all our products at Big Wake. To learn about our exchange policy, please visit our Returns & Exchanges Page.

Shipping

You will get your packages in an average of 7-11 days (this timeframe includes production + shipping combined). You will also receive notification and tracking information via email when your order has shipped.

Free Domestic Shipping Option

The current free shipping option is for orders with an order value over $99+ (i.e. - before taxes and after discounts are applied).

Shirt Sizing

Big Wake shirts are all cut in the vintage mold: sleeves and torso run tighter than traditional fits. We use only super soft, lightweight blends that are meant to drape over the body. When in doubt, we normally recommend going up a size. Check our product sizing charts for specifications.

Coupon Codes & Discounts

Please note: Coupon codes and discounts may not be combined with any other coupons, discounts, offers, or promotions. Sales tax, shipping & handling do not qualify for discount or coupon code. Discounts and Coupon Codes are not redeemable for cash or gift cards, nor is it valid toward previous purchases.

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